Please email shop@evadehouse.com to request and confirm with us the reason for your return. Once your refund is approved, please send the item back to:

Evade House
Calle Monederos 25, Nave Izquierda
28026
Madrid
España

The shipping cost and duties will need to be paid by you. Please note you are responsible for the return shipping, and we highly advise you to obtain proof of postage in the form of a tracking number, as Evade House is not responsible for any returns or exchanges that fail to reach us.

Once we receive your returned product(s), we will be more than happy to offer you a refund or exchange, provided the products are returned in perfect, unused condition with all the original tags still attached and hygiene stickers. We try our very best for refunds to be processed within 7 days.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Please notice that the amount of the refund will only be the price of the item (shipping costs not included).

 Exchange (If applicable)

If you’re not fully satisfied with your purchase, you can exchange any item (except those purchased from sample sales). If you need to exchange it send us an email at shop@evadehouse.com and confirm with us the reason for your return. Once approved, send the item back to:

Evade House
Calle Monederos 25, Nave Izquierda
28026
Madrid
España